Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the wattsON AI cycling coaching service, operated by Ken Walton ("wattsON", "we", "us", "our"). By using our service — including our Telegram bot (@wattsON_coaching_bot) and website at wattsoncoaching.com — you agree to these Terms. If you do not agree, do not use the service.

⚠️ Important Health & Medical Disclaimer

Please read this carefully before using wattsON.

wattsON is an AI-powered training tool. It is NOT a medical device, licensed medical practitioner, physiotherapist, biokineticist, sport scientist, or registered healthcare provider of any kind.

The training plans, load recommendations, recovery insights, and coaching advice provided by wattsON are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment.

Before acting on any advice from wattsON, you should always:

Consult a qualified physician or medical professional — especially before starting a new training programme
Seek clearance from your doctor if you have any pre-existing medical conditions, cardiovascular disease, musculoskeletal injuries, respiratory conditions, or chronic illness
Consult your doctor if you are returning to training after illness, surgery, pregnancy, or a significant period of inactivity
Use your own judgement — if something doesn't feel right physically, stop and seek professional advice

wattsON's recommendations are based on data from Strava activities and Garmin health metrics. This data may be incomplete, inaccurate, or not reflective of your full health picture. No AI system can replace the assessment of a qualified healthcare or sport science professional.

By using wattsON, you acknowledge that you are voluntarily participating in physical exercise and that cycling carries inherent risks. You assume full responsibility for your health and safety during training.

Section 1

The Service

wattsON provides an AI-powered cycling coaching service delivered via Telegram. The service includes personalised training conversations, load analysis, race preparation guidance, route recommendations (Premium plan), and activity comparisons (Premium plan).

The service is currently in beta. Features may change, and we may occasionally be unavailable due to maintenance or technical issues. We will not be liable for any losses arising from downtime.

Section 2

Eligibility

You must be 18 years of age or older to use wattsON
You must have a valid Telegram account
You must have a valid Strava account and consent to connect it
You must reside in a country where Paystack payment processing is available

Section 3

Subscriptions & Billing

Plans

Essential (Beta) — R75/month (beta founding rate, locked in for life)
Premium (Beta) — R125/month (beta founding rate, locked in for life)
Essential — R150/month (standard)
Premium — R250/month (standard)

Beta founding rates are available to the first 50 subscribers and are locked in for as long as you remain subscribed. If you cancel and resubscribe, standard pricing applies.

Billing

Payments are processed monthly by Paystack. By subscribing, you authorise Paystack to charge your payment method on a recurring monthly basis. wattsON does not store your payment card details.

Cancellation

You may cancel your subscription at any time by contacting us at admin@wattsoncoaching.com. Cancellation takes effect at the end of your current billing period. We do not offer pro-rata refunds for partial months.

Refunds

Subscription fees are non-refundable, except where required by applicable South African consumer protection law. If you believe you are entitled to a refund, please contact us and we will assess your situation.

Section 4

Your Responsibilities

Provide accurate information during onboarding (FTP, goals, target events)
Keep your Strava and Telegram accounts in good standing
Use the service for personal, non-commercial training purposes only
Not attempt to reverse engineer, scrape, or exploit the service
Not share your account access with others
Exercise your own judgement about all training recommendations — your health and safety are your responsibility

Section 5

Third-Party Services

wattsON integrates with Strava, Garmin Connect, Telegram, and Paystack. Your use of those platforms is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

Disconnecting Strava or Garmin from wattsON will limit or prevent us from providing personalised coaching. In such cases, your subscription continues and fees remain payable.

Section 6

Intellectual Property

All content, software, branding, and materials associated with wattsON are the intellectual property of Ken Walton. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

Training plans generated by wattsON are provided for your personal use only.

Section 7

Limitation of Liability

To the maximum extent permitted by South African law:

wattsON is provided "as is" without warranties of any kind, express or implied
We do not warrant that coaching recommendations are accurate, complete, or suitable for your individual health circumstances
We are not liable for any injury, illness, or harm arising from following wattsON's recommendations
We are not liable for losses arising from third-party service outages (Strava, Garmin, Telegram, Paystack, Railway)
Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the subscription fees you paid in the 3 months preceding the claim

Section 8

Indemnification

You agree to indemnify and hold harmless wattsON, its operators and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any applicable law.

Section 9

Termination

We may suspend or terminate your access to wattsON at any time if you violate these Terms, misuse the service, or engage in any conduct that we reasonably determine to be harmful or inappropriate. In such cases, no refund will be provided.

You may terminate your account at any time by contacting us. See Section 3 for cancellation and refund terms.

Section 10

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and notify you via Telegram where changes are material. Continued use of the service after notification constitutes acceptance of the updated Terms.

Section 11

Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

Section 12

Contact

For any questions about these Terms:

Email: admin@wattsoncoaching.com
Website: wattsoncoaching.com